FAQs
Ordering Online:
Choose the item and quantities.
Add to basket.
Select your delivery area or Gingerfields pick up point.
Returnable pre-filled bottles will be delivered to you. Please decant into your own bottles. Returnables should be rinsed and left out for collection on your next delivery day.
Food will be delivered in brown paper bags.
UpCircle refills will be refilled on your doorstep. Please leave your containers out put the products into.
Enjoy your products and go again when you are running low.
What's the process?
It’s not got a simple answer as it’s hard to compare like for like.
If cost is the only driver for the purchase then there is no doubt that you can find products cheaper in the supermarkets, especially if buying in bulk. The reason for this is the buying power of supermarkets is so crippling for small businesses to compete with.
It also is impossible to compare eco friendly, vegan, pH neutral, locally sourced products against the credentials of the cheaper products which can contain oil, animal fat and other toxins...
The benefit of purchasing plastic free are massive, they help reduce single use plastic consumption and your carbon footprint, the quality of the products are high and also you are at liberty to buy weekly or in bulk, which helps with cash flow for people who are on a budget.
Does it work out more expensive than shop bought items?
What area do you cover?
We cover the whole of Medway and parts of West Swale including Lower Halstow and Stockbury.
Deliveries to Rainham, Parkwood, Wigmore, Upchurch, Newington and Hartlip run 3 times a week on Wednesdays, Fridays and Sundays.
Wider Medway deliveries run fortnightly on a Friday.
All orders for delivery need to be received by midday the day prior to the delivery day.
We also have a click and collect service operating from Gingerfields on Breach Lane just past Hartlip Hill on the A2. Collections ere are on Wednesdays at 4-6 or Thursdays 8-10. Orders need to be placed by midday on the Tuesday.
Shall I get rid of all my plastic bottles and replace with glass?
Not at all! We really encourage you to reuse your empty containers, anything you use already or get creative (we filled a beautiful gin bottle during the pilot!). You can also buy empty jars and bottles from The Circle or have one of our 'ugly jugs' for free, so you don’t have to throw away plastic in order to go zero-waste.